At Hotucolor, we understand that a smooth and secure shipping process is crucial for every customer. We are committed to optimizing our logistics to ensure you have a timely and safe shopping experience. Please take a moment to review our shipping policy below before making a purchase. This will help you understand our shipping procedures and what to expect after placing an order.

We ship to most countries worldwide. If you don't see your country listed in the address field during checkout, please contact us at support@hotucolor.com.

Warehouse Information

We have warehouses in the United States, European and Asia. For orders within the U.S, CA & MX, we ship from our American warehouse. For orders within the Europe, we ship from our European warehouse, For international orders, we ship from our Asian warehouse.

We automatically ship your order from the nearest warehouse. If an item is out of stock there, we'll ship it from one of our other warehouses.

Shipping Cost and Delivery Times

United States Warehouse: Ships to the United States, Canada, and Mexico.

Countries	Shipping Cost	Estimate Delivery Time
United States	Free    (Orders ≥ 25 USD) 3.99usd  (Orders < 25 USD)	3-5 working days
Canada	Free    (Orders ≥ 25 USD) 4.99usd  (Orders < 25 USD)	6-10 working days
Mexico	Free    (Orders ≥ 25 USD) 6.99usd  (Orders < 25 USD)	6-10 working days

 

European Warehouse: Ships to Europe (29 Countries)

Countries	Shipping Cost	Estimate Delivery Time
Austria Belgium, Bulgaria, Croatia Cyprus the Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta the Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden Switzerland	Free    (Orders ≥ 25 USD) 3.99usd  (Orders < 25 USD)	4-7 working days

 

Asian Warehouse: Ships to all other countries.

Countries	Shipping Cost	Estimate Delivery Time
Australia	Free    (Orders ≥ 25 USD) 8.99-12.99 ( based on weight)	7-15 working days
Europe (29 Conutries)	Free    (Orders ≥ 25 USD) 8.99-12.99 ( based on weight)	7-15 working days
North America (US. CA. MX.)	Free    (Orders ≥ 25 USD) 8.99-12.99 ( based on weight)	7-15 working days

Shipping costs are calculated based on your package's weight, dimensions, and your location. To get a precise quote, simply add your products to the cart and enter your address during checkout.

Customs, Duties, and Taxes

International orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the recipient and must be paid upon arrival to clear customs. Hotucolor has no control over these charges and cannot predict their exact amount.

Customs policies and fees vary widely from country to country and may change periodically. For more information, please contact your local customs office. Delays may occur due to customs clearance procedures, which are outside of our control.

Please note: If a customer refuses to pay these fees or has any confusion regarding customs requirements, Hotucolor will not provide a refund or accept returns.

Order Processing Time

Once your order is placed, we will process it within 1-2 business days. Orders placed on holidays will begin processing on the next business day.

Please be aware: During major holidays (such as Thanksgiving, Christmas, Black Friday, Chinese New Year, and other significant festivals), order processing and delivery times may be longer than usual.

Disclaimer: All shipping times are estimates. Factors beyond our control, such as local customs clearance, severe weather, pandemics, and holiday peak seasons, may cause delays. We appreciate your patience and understanding as we work to deliver your order. Shipping times are calculated from the date the order is shipped, and some remote areas may take longer.

Order Tracking

All orders come with tracking. Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your package on the carrier's website. If you have any issues with tracking, please contact our customer service team.

Out-of-Stock Orders

If an item in your order is out of stock, we will ship the available items first. The remaining out-of-stock item will be shipped to you as soon as it becomes available at no additional shipping or handling cost.

Incorrect Address or Refused Delivery

If an order is returned to us because the carrier was unable to deliver to the address you provided, or if you refuse delivery, we will issue a refund upon receipt of the returned items. All shipping fees (both outbound and return shipping) and any applicable taxes that we are charged to receive the return will be deducted from your refund.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of the expected or actual delivery date. We will work with the carrier to resolve the issue as quickly as possible.

Contact Information

support@hotucolor.com

We are committed to making your shopping experience with Hotucolor a pleasant one. If you have any further questions about our shipping policy, please do not hesitate to contact our customer support team.

 

By placing an order on our website, you agree to the following payment terms and conditions.

Accepted Payment Methods

We currently accept the following secure payment methods:

• Credit & Debit Cards
  We accept major international credit cards, including:
  • Visa
  • Mastercard
  • American Express
  • JCB
  • Discover
• PayPal
  Pay securely with your PayPal balance or linked credit/debit card.
• Klarna (Installment Payments)
  Klarna allows eligible customers to split their purchase into interest-free installments or flexible payment plans (availability varies by region).

Note: Payment methods may vary depending on your shipping country.

Currency & Payment Processing

• All product prices are listed and charged in U.S. Dollars (USD).
• If you pay in another currency, your bank or payment provider may apply exchange rates or foreign transaction fees, which are your responsibility.
• Full payment (or the first Klarna installment) is required at the time you place your order.

Pricing and Additional Fees

The listed prices are for products only and do not include additional costs such as:

• Shipping fees
• Handling charges (if applicable)
• Taxes, duties, or tariffs imposed by your country

These charges will be displayed at checkout where possible, but local customs duties and import taxes (if applicable) must be paid by the customer upon delivery.

Order Confirmation

• After placing an order, you will receive an acknowledgement email confirming we have received it.
• This email does not constitute acceptance of your order.
• Your order is only considered accepted once it has been shipped.

Payments via PayPal

If you choose PayPal:

• You will be redirected to PayPal’s secure platform to complete your payment.
• You are subject to PayPal’s own terms and conditions.
• Any fees charged by PayPal are your responsibility.
• If your PayPal payment is declined, reversed, or flagged as fraudulent, we reserve the right to cancel your order.

Payments via Klarna

• Klarna’s installment options are subject to Klarna’s approval and terms of service.
• By selecting Klarna at checkout, you agree to Klarna’s own payment terms.
• We are not responsible for any additional fees, declined payments, or issues arising from Klarna’s services.

Refunds

Refunds will be issued strictly in accordance with our [Return & Refund Policy].

• If you paid via Klarna, PayPal, or credit card, your refund will be processed back to the original payment method.
• Processing times may vary depending on your payment provider.

Payment Security

We take payment security seriously:

• All credit card payments are processed through PCI-DSS compliant payment gateways.
• We do not store your full credit card details on our servers.
• Transactions via PayPal and Klarna are encrypted and protected by their respective platforms.
• For your protection, we may require additional verification for certain orders.

Questions?

If you have any questions about our payment terms, please contact our support team at:
📧 support@hotucolor.com
(Subject line: Payment Terms Inquiry)

We’ll be happy to assist you.

We want you to love your purchase from Hotucolor. That's why we offer a 30-day return policy, giving you ample time to decide if the item is right for you. If for any reason you're not satisfied, you can return your unused item within 30 days of receiving it for a full refund.

To be eligible for a return, your item must be in the same condition that you received it—unused, with all tags attached, and in its original packaging. We are unable to accept returns for items that have been used, damaged, or are not in their original condition.

How to Start a Return

To initiate a return, please follow these simple steps:

Contact us first: Send an email to support@hotucolor.com with the subject line "Return Request."

Provide details: Please include your order number, the product name, and the reason for your return. For damaged or defective items, please attach photos to your email.

Wait for our instructions: Our customer service team will review your request and get back to you within 2 business days with further instructions and the correct return address.

Important: Please do not send your item back to the address on the package, as this is not our return facility. Any returns sent to the wrong address will not be processed.

Shipping & Fees for Returns

Our Mistake? We Cover It. If your return is due to a defective product or an error on our part, we will provide a prepaid return label. In this case, your original shipping costs will also be refunded.

Changed Your Mind? If you are returning an item due to "buyer's remorse" (e.g., you changed your mind or chose the wrong size), you will be responsible for the return shipping costs. The original shipping fee is non-refundable.

International Returns: For all international returns, you must use a shipping service that provides Delivered Duty Paid (DDP). We cannot process refunds for packages that arrive with unpaid duties or fees.

For returns valued over $70, we strongly recommend using a trackable shipping service and purchasing shipping insurance. We cannot be held responsible for lost or undelivered returns.

Refund Process

Once we receive your return, we'll inspect the item and notify you via email of the approval status. If approved, your refund will be processed promptly. The funds will be automatically credited to your original payment method.

Please note that original shipping costs and any applicable customs duties or fees are non-refundable except product quality issues..

Processing Time: We aim to process all refunds within 2 business days of receiving your return.

Refunds to Your Account: Please allow up to 7-10 business days for the refund to appear on your bank or credit card statement. This timeline is subject to your bank’s processing schedule.

If you haven't received your refund after this period, please first check your bank account and contact your credit card company or bank. If you still have not received it after these steps, please contact us at support@hotucolor.com.

Non-Returnable Items

Please note that certain items cannot be returned. These include:

Perishable goods (e.g., food, flowers, plants)

Custom or personalized products

Personal care items (e.g., beauty products)

Hazardous materials or flammable liquids/gases

Sale items or gift cards

Damaged or Defective Items

If your order arrives damaged or defective, please contact us immediately at support@hotucolor.com with photos of the item and your order number. We will work quickly to resolve the issue for you, either by sending a replacement or issuing a refund.

Incorrect Address or Refused Delivery

Incorrect Address: 

If an order is returned due to an incorrect or incomplete address provided by the customer, the customer is responsible for any additional shipping fees for redelivery. If the error is due to our operational mistake, Hotucolor will cover the reshipping costs.

Refused or Unclaimed Delivery:

If a package is returned or destroyed because it was refused or unclaimed (e.g., no one available to receive it), the customer will be responsible for all return shipping fees or destruction costs. No refund will be issued in such cases.

Order Cancellations

You can request to cancel your order by contacting us at support@hotucolor.com

If you request to cancel your order within 12 hours of placing it, we can assist with the cancellation. The refund will be processed back to the original payment method within 1-2 days, minus the transaction fees (as these fees are charged by the payment service provider and are non-refundable).

If your order has been placed for more than 12 hours, we are unable to cancel it as the order has already been processed and arranged for delivery. We are unable to cancel or refund orders that are already in transit.

Cancellation Policy

Hotucolor reserves the right to cancel orders for various reasons, including but not limited to: out-of-stock items, pricing errors, or if a credit card payment is declined by the issuing financial institution. We may also terminate your membership without notice if we believe your conduct violates our Terms and Conditions or policies, is harmful to our business interests, or if your account is inactive.

If you have any questions, please contact us at support@hotucolor.com.

Last Updated: Aug 1, 2025

This Privacy Policy describes how Hotucolor ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hotucolor.com (the "Site") or otherwise communicate with us (collectively, the "Services").

By using our Services, you agree to the collection and use of your personal information in accordance with this policy.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on the Site and update the "Last Updated" date. We encourage you to review this page periodically for the latest information on our privacy practices.

2. Information We Collect

The personal information we collect depends on how you interact with our Services. We have collected the following categories of information from various sources over the past 12 months.

Information You Provide Directly
This is information you provide directly to us through our Services, which may include:

Contact Information: Your name, address, phone number, and email.

Order Information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.

Account Information: Your username, password, security questions, and other account-related information.

Shopping Information: Details about products you've viewed, added to your cart, or purchased.

Customer Support Information: Any information you include in communications with us, such as when you send us a message through the Services.

Some features of the Services may require you to provide specific personal information. If you choose not to provide this information, you may not be able to use those features.

Information We Collect Automatically
When you interact with our Services, we automatically collect certain information about your usage ("Usage Data"). We do this using technologies such as cookies, pixels, and similar tools ("Cookies"). This data may include your device information, browser information, IP address, network connection details, and other information about your interaction with the Services.

Information We Obtain from Third Parties
We may also receive information about you from third parties, including vendors and service providers who collect data on our behalf, such as:

Shopify: Our e-commerce platform provider. Hotucolor acts as the data controller for your personal information, while Shopify acts as the data processor.

Payment Processors: They collect payment information (e.g., bank account, credit card details) to process your payments and fulfill your orders.

Analytics and Advertising Partners: When you visit our Site or interact with our emails and ads, we and our partners may use online tracking technologies to automatically collect information.

Any information we receive from third parties is handled according to this Privacy Policy. Please also see the "Third-Party Websites and Links" section below.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

To Provide Products and Services: We use your information to fulfill our contract with you, including processing payments, shipping your orders, and managing your account.

Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending you marketing emails, text messages, or direct mail, and showing you targeted ads for products we think you'll like. If you're an EEA resident, our legal basis for this is our legitimate interest in promoting our business.

Security and Fraud Prevention: We use your information to detect and investigate potential fraud or illegal activities. It is your responsibility to keep your account information secure. We use this data to protect our business and our customers, based on our legitimate interest under GDPR Article 6(1)(f).

Communication and Service Improvement: We use your information to provide customer support and improve our Services, which is a legitimate interest under GDPR Article 6(1)(f).

4. Cookies and Tracking Technologies

Like many websites, we use Cookies on our Site. For more information on the cookies used by Shopify, please see their Cookie Policy. We use Cookies to remember your preferences, run analytics, and improve your overall experience. We also allow third-party providers to use Cookies on our Site for targeted advertising.

Most browsers automatically accept Cookies, but you can adjust your browser settings to remove or reject them. However, please be aware that blocking Cookies may negatively impact your experience and cause some features to stop working correctly.

Cookie Consent and Control: When you first visit our Site, a Cookie consent banner or pop-up will allow you to manage your preferences. You can accept all cookies, decline non-essential cookies, or customize your choices at any time.

Do Not Track (DNT): While some browsers allow you to send a "Do Not Track" signal, our Site is not currently configured to respond to these signals.

5. How We Disclose Personal Information

We may share your personal information with third parties for the following reasons:

Vendors and Service Providers: We share information with third parties who perform services on our behalf, such as payment processors, shipping partners, and data analytics providers.

Business and Marketing Partners: We may share information with partners, including Shopify and other platforms, to provide our Services and for targeted advertising. For example, we use Google Analytics to understand how customers use the Site. You can read more about how Google uses your personal information here. You can also opt out of Google Analytics here.

Business Transactions: We may share your information in connection with a merger, acquisition, or bankruptcy.

Legal Compliance: We may disclose your information to comply with legal obligations, such as a subpoena, or to protect our rights and the safety of our users.

In the past 12 months, we have disclosed the following categories of personal information to the following categories of recipients for the purposes described above:

Category of Personal Information Categories of Recipients
Identifiers (e.g., contact and account info) Vendors and service providers, business and marketing partners, affiliates
Commercial Information (e.g., order and shopping info) Vendors and service providers, business and marketing partners, affiliates
Internet or Network Activity (e.g., usage data) Vendors and service providers, business and marketing partners, affiliates
Geolocation Data (e.g., IP address) Vendors and service providers

Under the CCPA/CPRA, "selling" refers to the disclosure of personal information for monetary or other valuable consideration, while "sharing" refers to the disclosure of personal information for cross-context behavioral advertising. We share personal information for these purposes. You have the right to opt out of the sale or sharing of your personal information as described in the "Your Rights" section.

6. Behavioral Advertising

We use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through the following links:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

7. Your Rights

Depending on where you live, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may only apply in certain circumstances.

Right to Access: You have the right to request access to the personal information we hold about you.

Right to Deletion: You can ask us to delete the personal information we have collected about you.

Right to Correction: You have the right to ask us to correct inaccurate personal information.

Right to Portability: In certain situations, you can request a copy of your personal information and ask us to transfer it to a third party.

Right to Opt-Out of Sale or Sharing: You can request that we do not "sell" or "share" your personal information for targeted advertising purposes.

To exercise any of these rights, please contact us at support@hotucolor.com. We will not discriminate against you for exercising your rights.

8. Text Messaging Consent Policy

By providing your mobile number and opting in to receive SMS messages from Hotucolor, you agree to receive automated marketing and promotional text messages from us. This consent is not a condition of purchase. Message and data rates may apply.

You can opt out at any time by replying STOP to any SMS message you receive from us. You can also contact us directly at support@hotucolor.com to opt out. We respect your privacy and will only use your phone number as outlined in this policy.

9. International Users

We may transfer, store, and process your personal information outside of your country of residence. This includes processing by our staff and third-party partners in countries where data protection laws may differ from those in your home country.

For transfers of personal information from the European Economic Area (EEA), we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses (SCCs) to ensure your data is protected. Additionally, we use SSL/TLS encryption to secure your data during transmission.

10. Children's Privacy

Our Services are not intended for children. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

11. Security and Retention

We take reasonable measures to protect your personal information, but no security system is completely foolproof. We will notify you in accordance with applicable laws if we discover a data breach that could compromise your information.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. For example, we retain order information for at least seven years to comply with tax and accounting laws. We may also retain your data to resolve disputes, enforce our policies, or as otherwise required by law.

12. Contact Us

If you have any questions about our privacy practices, this policy, or if you would like to exercise any of your rights, please contact us at support@hotucolor.com.

If you have a complaint about how we handle your personal information, please contact us directly. If you are an EEA resident, you have the right to file a complaint with your local data protection authority.

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

At Hotucolor, we have a deep respect for the intellectual property rights of third parties and maintain a strict zero-tolerance policy against counterfeit or infringing products.

We take proactive measures to ensure that the products we sell do not infringe upon any intellectual property rights. While we regularly review our product listings to identify and prevent potential infringement, a violation may occasionally go unnoticed. In such cases, we encourage intellectual property rights owners to contact us directly for a swift resolution.

1. Accepted Complaints

We accept and will investigate intellectual property infringement complaints related to the following types of violations:

Trademark Infringement: Unauthorized use of a trademark that is identical or confusingly similar to your registered trademark on goods or services that are similar to yours.

Patent Infringement: Unauthorized use of a granted design or utility patent.

Copyright Infringement: Unauthorized use of copyrighted content or media (such as images, music, videos, etc.), or the sale of copyrighted works without proper authorization.

Other Infringements: Any activity that is considered an infringement under applicable local laws.

2. Complaint Procedure

If you believe your intellectual property rights have been infringed upon, please submit a formal complaint notice to us via email at support@hotucolor.com.

Upon receiving your complaint, we will conduct a thorough internal investigation. If your claim is found to be valid, we will take immediate action to address the issue.

3. Actions We May Take

If an infringement is confirmed, we may take the following actions:

Immediately remove the infringing product(s) from our website.

Contact the relevant parties to inform them of the issue and facilitate a resolution.

Cease all sales of the infringing products and, where appropriate, destroy any inventory we hold that infringes on your intellectual property.

Suspend or terminate our relationship with any responsible party.

4. Collaboration & Reporting

We rely on the cooperation of intellectual property rights holders to help us quickly identify and resolve any potential infringements. If you suspect a violation, please contact us using the information provided above. We are committed to upholding intellectual property laws and ensuring all complaints are handled in a timely manner.

 

 

Last Updated: Aug 1, 2025

Welcome to Hotucolor. This website is operated by Hotucolor, and the terms "we," "us," and "our" refer to Hotucolor. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

1.Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

3. Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

4. Modifications to Service & Pricing

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

5. Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We also reserve the right to limit the quantities of any products or services that we offer. All product descriptions or pricing are subject to change at our sole discretion without notice. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

6. Accuracy of Billing & Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

7. Optional Tools & Third-Party Links

We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review the third-party's policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

8. User Comments, Feedback & Other Submissions

If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

9. Intellectual Property

All content, features, and functionality on this website (including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, software, and the overall design and layout) are the property of Hotucolor or its content suppliers and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the website and its content for personal use. You may not copy, distribute, modify, display, perform, publish, license, create derivative works from, or commercially exploit any of the content, features, or functionality of this site without prior written permission from Hotucolor.

Hotucolor respects the intellectual property rights of others. If you believe that any content on our website infringes upon your rights, please contact us.

10. Disclaimers; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. You expressly agree that your use of, or inability to use, the service is at your sole risk.

The service and all products and services delivered to you through the service are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied.

In no case shall Hotucolor, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service.

11. Indemnification

You agree to indemnify, defend, and hold harmless Hotucolor and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

12. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong.

13. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us.

If we suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

14. Entire Agreement

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals.

15. Contact Information

Questions about the Terms of Service should be sent to us at support@hotucolor.com.

16. Company Information

Company Name: JOYART TECHNOLOGY CO., LIMITED

Company Address: 香港觀塘興業街 15-17 號中美中心 B 座 9 樓 9042 室

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